It is a customer appreciation program. When you make purchases at Sprint Mart locations you earn redeemable points and chances to win valuable prizes. Some exclusions may apply. See store for details.
FAQs
IS THE SPRINT MART REWARDS CARD FREE?
YES. There is no charge to become a participant. Not only that, but you are rewarded each time you make a purchase and swipe your card at any participating location. * You may then redeem your points at any Sprint Mart Rewards location.
HOW SOON AFTER I’VE SIGNED UP CAN I START EARNING POINTS?
You start earning points as soon as you pick up a Sprint Mart Rewards card and make your first purchase. Make sure the cashier always swipes your card so that you earn points on each purchase. You can earn points without enrolling, but you cannot spend them until your card is enrolled.
WHAT ARE THE REQUIREMENTS FOR JOINING THE SPRINT MART REWARDS PROGRAM?
Anyone can join the Sprint Mart Rewards Program, but you must be 18 years or older to participate in any contest or promotions.
HOW DO I JOIN?
To join the Sprint Mart Rewards Program just go to any participating Sprint Mart location and pick up a FREE Sprint Mart Rewards card. Enroll your card by calling the number on the back of the card or through the Rewards page on www.sprintmart.com. Then simply start using your new card on every transaction.
HOW CAN I FIND OUT HOW MANY POINTS I HAVE?
Check your account balance at any time by visiting any participating location or by visiting the Check Points area. Points are posted every night.
WHAT IS THE VALUE OF EACH POINT?
Each point is worth $.01. 100 points= $1.00. Points are not redeemable for cash.
HOW DO I SPEND POINTS?
Your card must be enrolled before you can spend your points. When you are at the register to pay for your purchase just inform the casher that you would like to redeem your points. They will swipe your card and instantly redeem those points towards your purchase. Your rewards are that easy!
HOW DO I FIND PARTICIPATING LOCATIONS?
Every Sprint Mart location will advertise that they accept the Sprint Mart Rewards card. You can also find a complete listing on our participating locations page.
WHAT DO I DO IF I THINK MY POINTS BALANCE IS WRONG?
If you believe there is a mistake in your point balance, please send your card number and expected balance to [email protected] or call us at (855)284-4481.
WHAT ARE THE HOURS OF OPERATION?
Card holder support- Card Holder Services business hours are Monday-Friday 6:00 a.m.- 6:00 p.m. MST with the exception of observed holidays. You may email customer support at: [email protected] or call us at (855)284-4481.
HOW DO I UPDATE MY ACCOUNT INFORMATION?
You can update your account information by calling (855)284-4481; Monday-Friday 6:00 a.m. – 6:00 p.m. MST, you can also log into your account from the home page and update your account information. If you have lost your card please pick up a new card from any participating location and then contact Sprint Mart customer support at: (855)284-4481 and we can transfer existing points from the lost registered card to the new card.
WHAT DO I DO IF MY CARD IS DAMAGED?
If your card is damaged please pick up a new card from any participating location and then please contact (855)284-4481, and we can transfer existing points from the damaged registered card to the new card.
WHAT DO I DO IF I FORGOT MY PIN NUMBER TO MY ACCOUNT?
If you have forgotten your PIN number to your Sprint Mart Rewards card account, please call (855)284-4481, and we can assist in retrieving your PIN number.
CAN I COMBINE MY CARDS?
If you have multiple cards that you would like to have linked to accumulate points together, please call our customer service department at (855)284-4481 Monday-Friday 6:00 a.m.-6:00 p.m. MST
